Question 1

How does the mileage work?

Accepted Answer

Pretty simple.  For motorhomes (like Vegas) we offer 200 miles with each booked night. So if you book the RV for 10 nights, you have 2000 miles included in your rental Extra miles are $0.5/mile. NoBo comes with unlimited mileage (take it to the moon and back!)

Question 2

Do you deliver?

Accepted Answer

Yes we do! When submitting a booking request please, mention delivery and let us know where you want the RV delivered. We will crunch the numbers and let you know how much would it cost.

Question 3

Do you have a minimum night requirement?

Accepted Answer

Yes, 3 nights minimum.

Question 4

Do i need a special driver's licence to drive this RV?

Accepted Answer

Nope. Regualar driver's license will do just fine.

Question 5

What is your pickup and return times policy

Accepted Answer

You can pick up the RV any time after 9 am and return before 8 pm.
For rentals shorter than 7 nights - return time should be the same as pickup time. 
After that we add $10 for each additional hour.

Question 6

Can i leave my vehicle with you while we are traveling?

Accepted Answer

Sure thing! And it's free.

Question 7

I have ZERO experience in using RVs. Will you do any training?

Accepted Answer

Oh yes, we got you covered! Upon you pickup we will perform very thorough hands-on walkr-around and training, covering every single feature and button of the RV. At the end we will go for a short test-drive, to make sure that are comfortable driving the RV.

Question 8

Do you allow pets?

Accepted Answer

We do allow pets that are housebroken and well behaved. 
No more than 2 pets per trip.
Pelts are not allowed on any furniture. 
For Orion, Jayco, & Thor mandatory pet cleaning fee of $150 will be added to the total.

Question 9

Can i rent if i have international driver's license?

Accepted Answer

Yes you can! We love international tourists.

Question 10

Are there any extra fees or charges?

Accepted Answer

Generally - no. 
Nightly rental price includes - 300 miles, 3 hours of generator use, cleaning, restocking, training, tanks dumping etc.
Extra fees might occur when:
- your rental was shorter than seven nights and return time was later than pickup time. $10.00 per hour.
- you used more miles than you had for the trip. $0.5 per mile.
- you used more generator hours than you had. $3.00 per hour
- you had highway tolls during your trip.
- you had minor damages or lost some of the inventory
- returned unit late
- you forgot to top off the fuel tank upon return
- excessive cleaning of the RV is needed

Question 11

How does insurance work?

Accepted Answer

Each rental is covered by commercial insurance policy with $1500 deductible. If any damages occur you are responsible for the first $1500 of the repair. Your own liability insurance is covering any damages to third parties.

Question 12

What is your cancellation policy

Accepted Answer

Renters are entitled to a full refund minus $50 admin fee for all cancellations made at least 30 days prior to the rental start date.
 
Renters are entitled to a 50% refund, for all cancellations made at least 14 days prior to the rental start date.
 
Less than 14 days prior to the rental start date, the booking is non-refundable.

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